What you can send.
- Shoes and boots: soles, heels, heel tips, red-sole restoration, cleaning
- Handbags and small leather goods: straps, handles, zippers, linings, corners, color
- Leather jackets: zippers, patching, cleaning
- Luggage: wheels, retractable handles, zippers, carry handles
What we can’t take by mail.
Furniture and car seats. In the Las Vegas area, pickup and delivery are available for larger furniture.
Popular mail-in repairs.
Heel broke off my shoeOften – if the base of the shoe where the heel sits isn’t cracked or torn.Heel tips worn downYes – heel tips are a routine replacement, as long as the heel itself is sound.Heels too high to walk inOften – by a modest amount, depending on how the shoe and the heel are built.Sole coming off my shoeUsually – if the sole itself isn’t cracked or worn through.Boots need new solesUsually – especially stitched or welted boots with healthy uppers.Shoes too slipperyUsually – rubber can be added to most leather soles and heels that are still in good shape.Boots too tight at the calfOften – a calf extension adds material to the shaft; it isn’t the same as stretching.Louboutin red sole worn offYes. Worn red is normal and can be restored; a sole guard helps prevent it.Stained shoes, suede or sneakersOften – fresh stains and water marks respond best; old oil and dye stains are harder.My purse strap brokeUsually – especially when it broke at the stitching or the attachment point.Purse zipper brokeUsually – often with just a new slider or pull; sometimes with a whole new zipper.Purse lining torn or stickyUsually – small tears get re-stitched or patched; sticky or shredded linings get replaced.Louis Vuitton handles crackedUsually – if the canvas where the handles attach is still sound.Chanel bag corners wornUsually – scuffs and color loss are the easy part; rubbed-through corners take more work.Handbag cleaning and restorationUsually – dirt and fading respond well; deep stains and burns take more work.Designer bag repair, no receiptUsually – we repair the damage in front of us; no receipt needed for an estimate.Leather jacket zipper brokeAlmost always – by replacing the slider, the pull or the whole zipper.Leather jacket tornUsually – split seams are the easiest; tears with missing leather take a patch or panel.Suitcase wheel brokeUsually – if the wheel housing and the shell around it aren’t cracked.Luggage handle stuckOften – when the tubes aren’t badly bent and the frame inside the case is intact.Suitcase zipper brokeUsually – a new slider or a full zipper replacement covers most failures.
