Las Vegas, NV · Craftsmanship sinceSince 1973Español(702) 553-3273 · Mon–Sat 9 am–5 pm
QUALITY.SHOE REPAIR & LUGGAGE(702) 553-3273Get a free estimate
Repair help

Something broke?
Start here.

Plain answers to the repairs people ask us about most: can it be fixed, what to do right now, and when a repair isn’t worth it. Every estimate is free.

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Shoes & boots

Heel broke off my shoeOften – if the base of the shoe where the heel sits isn’t cracked or torn.Heel tips worn downYes – heel tips are a routine replacement, as long as the heel itself is sound.Heels too high to walk inOften – by a modest amount, depending on how the shoe and the heel are built.Sole coming off my shoeUsually – if the sole itself isn’t cracked or worn through.Boots need new solesUsually – especially stitched or welted boots with healthy uppers.Shoes too slipperyUsually – rubber can be added to most leather soles and heels that are still in good shape.Boots too tight at the calfOften – a calf extension adds material to the shaft; it isn’t the same as stretching.Louboutin red sole worn offYes. Worn red is normal and can be restored; a sole guard helps prevent it.Stained shoes, suede or sneakersOften – fresh stains and water marks respond best; old oil and dye stains are harder.
Shoe & boot repair

Bags & leather

My purse strap brokeUsually – especially when it broke at the stitching or the attachment point.Purse zipper brokeUsually – often with just a new slider or pull; sometimes with a whole new zipper.Purse lining torn or stickyUsually – small tears get re-stitched or patched; sticky or shredded linings get replaced.Louis Vuitton handles crackedUsually – if the canvas where the handles attach is still sound.Chanel bag corners wornUsually – scuffs and color loss are the easy part; rubbed-through corners take more work.Handbag cleaning and restorationUsually – dirt and fading respond well; deep stains and burns take more work.Designer bag repair, no receiptUsually – we repair the damage in front of us; no receipt needed for an estimate.Leather jacket zipper brokeAlmost always – by replacing the slider, the pull or the whole zipper.Leather jacket tornUsually – split seams are the easiest; tears with missing leather take a patch or panel.
Leather & handbag repair

Luggage

Suitcase wheel brokeUsually – if the wheel housing and the shell around it aren’t cracked.Luggage handle stuckOften – when the tubes aren’t badly bent and the frame inside the case is intact.Suitcase zipper brokeUsually – a new slider or a full zipper replacement covers most failures.
Luggage repair

Furniture & car seats

Dog chewed my leather couchUsually, on genuine leather. Bonded or faux leather is much harder to repair well.Cat scratched my leather couchUsually – surface scratches refinish well; deep or shredded spots improve a lot but may still show.Leather couch peelingGenuine leather: often. Bonded or faux leather peeling across the surface: rarely for good.Faded leather couchUsually, on genuine leather – color can be matched and refinished, even on a sun-faded side.Cracked leather car seatUsually – surface cracks and worn color refinish well; tears through the leather may need a panel.Hole or tear in a car seatUsually – small holes, cuts and split seams repair well; missing leather may need a new panel.
Furniture & upholstery repair

Don’t see your problem?

Text a photo of the item and the damage. We’ll tell you what can be done and give you a free estimate.

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Not in Las Vegas? Shoes, boots, bags, jackets and luggage can be repaired by mail. How mail-in repair works
Before your repair

Questions we hear every day.

Ask the workshop
Is it worth repairing, or should I replace it?

Repair usually makes sense when the item is well made and the damage is limited to a part that can be replaced: a heel, a sole, a strap, a wheel or a zipper. Replacing makes more sense when the main material is failing everywhere, like a cracked suitcase shell or bonded leather peeling across the surface. A free estimate tells you which it is.

How much will my repair cost?

It depends on the item, its materials, the damage and the parts it needs. We don’t publish prices because two similar-looking repairs can be very different jobs. Send a photo for a free estimate, and we talk through the price before any work starts.

How long does a repair take?

It depends on the repair and the parts it needs. Some small repairs can be done while you wait; call ahead. For everything else, we talk through the timing when we give you the estimate.

Can I send photos instead of coming in?

Yes. Text photos to (702) 622-0659 or use the estimate form on this website. A photo of the whole item and a close-up of the damage help most. We reply within 2 business days (Mon–Sat).

Can I mail it in from another state?

Yes. Send photos for a free estimate, then ship the item to the workshop. We inspect it and confirm the price before any work starts, and you pay by card over the phone before it is shipped back.

Will the repair look like the original?

We match materials and colors as closely as the item allows, and we tell you before we start if a part or a color can’t be matched exactly.

A little care. A lot more life.

Bring your favorites by.

Visit the workshop

2370 E. Serene Avenue
Suite 200-1
Las Vegas, NV 89123

Get directions

Make time for a repair

Monday–Saturday: 9 am–5 pm
Sunday: Closed

(702) 553-3273
Request a free estimate